Overcoming the data disconnect in safeguarding

Title

Date

Start Time

Duration

Test In recent years, Council Tax arrears in England have hit a record £6 billion.

As we move into 2026, the design of local Council Tax Reduction (CTR) schemes remains one of the most powerful levers councils have to protect low income residents from falling into arrears.

Join us at this webinar to explore practical solutions focused on:

• Trends in council tax support schemes: Preparing for LGR and the April budget changes
• Streamlined collection: Aligning CTR scheme design to make it simple to administer, and combine this with flexible, effective and sustainable debt management practices
• Local government reorganisation: Best practices to harmonise disparate schemes and be ready for the transition
• Efficiency through automation: How South Norfolk & Broadland councils are working to increase take-up while reducing the administrative burden of Universal Credit fluctuations through income-banded schemes and automated modelling

The policy landscape is shifting rapidly. The government’s new Child Poverty Strategy introduces statutory requirements for councils to ensure their schemes actively reduce inequality and align with supportive collection practices, while LGR and changes to local government funding impact on scheme design.

Deven Ghelani (Director) and Rory Ewan (Senior Policy and Data Analyst) of Policy in Practice will discuss the impact of these policy changes and practical approaches based on our analysis of over 150 schemes. We will also be joined by Lindsay Sayer who will share her experience of CTRS redesign in South Norfolk and Broadland, and harmonisation across the districts.

This webinar will aim to provide Heads of Revenues and Benefits, Revenues Managers, Finance Directors and policy leads with the tools to navigate complex legislative changes and design data driven, resilient schemes.

By acting now, councils can turn these policy challenges into an opportunity to deliver fairer, more efficient support.

4/2/2026

9:00am GMT

30 minutes

Council Tax Reduction: Practical approaches to policy reform and supporting the most vulnerable In recent years, Council Tax arrears in England have hit a record £6 billion.

As we move into 2026, the design of local Council Tax Reduction (CTR) schemes remains one of the most powerful levers councils have to protect low income residents from falling into arrears.

Join us at this webinar to explore practical solutions focused on:

• Trends in council tax support schemes: Preparing for LGR and the April budget changes
• Streamlined collection: Aligning CTR scheme design to make it simple to administer, and combine this with flexible, effective and sustainable debt management practices
• Local government reorganisation: Best practices to harmonise disparate schemes and be ready for the transition
• Efficiency through automation: How South Norfolk & Broadland councils are working to increase take-up while reducing the administrative burden of Universal Credit fluctuations through income-banded schemes and automated modelling

The policy landscape is shifting rapidly. The government’s new Child Poverty Strategy introduces statutory requirements for councils to ensure their schemes actively reduce inequality and align with supportive collection practices, while LGR and changes to local government funding impact on scheme design.

Deven Ghelani (Director) and Rory Ewan (Senior Policy and Data Analyst) of Policy in Practice will discuss the impact of these policy changes and practical approaches based on our analysis of over 150 schemes. We will also be joined by Lindsay Sayer who will share her experience of CTRS redesign in South Norfolk and Broadland, and harmonisation across the districts.

This webinar will aim to provide Heads of Revenues and Benefits, Revenues Managers, Finance Directors and policy leads with the tools to navigate complex legislative changes and design data driven, resilient schemes.

By acting now, councils can turn these policy challenges into an opportunity to deliver fairer, more efficient support.

17/2/2026

10:30am GMT

1 hour

Unifying the tenant journey: Overcoming fragmented support from lettings to collections More details to come

25/3/2026

10:30am GMT

1 hour

Too often, vulnerable people are only identified when it is already too late. Safeguarding professionals are forced to make decisions with only part of the picture, as crucial information is spread across disconnected services and systems. This makes it harder to spot risks, see patterns or act early, leading to delayed or inappropriate support.

In this webinar, we explored how councils and safeguarding partners are tackling this challenge by improving the way data is shared and used. We shared practical approaches to using daily, structured data feeds to inform decisions, identify concerns earlier and support coordinated prevention work across teams.